To our referring offices:
We are writing to update you on the status of our office at this time. We know this has been challenging for the dental community, and we are taking steps in the interests of public health, but also to assist you as much as we can at this time.
We are currently open on Mondays for emergency treatment only. This includes treatment of acute infection and severe pain.
Please feel free to contact us if you have a patient in need. Please do your best to screen the patient for urgent treatment needs prior to referring, and send as much information as possible, including radiographs and reason for referral. We will be checking voicemails and emails regularly and can be reached at 206-223-1501 or [email protected]. Our Professional Relationships Director, Gabriela is also available to help coordinate patient care.
Please note that study clubs have been cancelled through May 18. We are exploring ways to hold the clubs via web meetings.
If there is anything else we can do to help your practice during these difficult times, please do not hesitate to contact us.
We got this Seattle.
What if my patient needs extraction of a front tooth but I have not made a flipper?
At this time, we feel it is essential to render emergency treatment on a timely basis, which will require some patients to go without a flipper or essix until it is safe to make these for them.
Will you be just extracting teeth, or can an immediate implant be placed?
The treatment we render will be the same treatment we would render under normal circumstances, but with extra precautions being taken to avoid treatment on COVID-19 positive individuals. For instance, if an immediate implant is the best treatment to perform, and our inventory allows for it at the time of extraction, the implant will be completed.
What if a patient is in pain and we’re not sure why?
We will then schedule the patient for an examination in our office. If same day treatment can be rendered, we will do so. If additional time is needed, the patient will be scheduled on a different day we are open for emergency care.
What should my patients expect when they arrive?
We will be screening patients at the door, and all staff will be wearing masks throughout the day. To avoid shortages of masks, they will only be changing these when soiled. If anybody has a fever over 100 they will be asked to reschedule, and if they need emergency prescriptions to delay their urgent dental treatment, we can facilitate sending these.